Family Health Chiropractic, PC (“we,” “us,” or “our”) respects your privacy. This Privacy Policy describes how we collect, use, and protect information when you visit our website (chooseFAMILYHEALTH.com), contact our office, or communicate with us by phone, email, or text message.
Information we collect
- Information you provide: name, phone number, email address, mailing address, appointment requests, and any information you choose to include in forms or messages you send us.
- Automatically collected information: basic technical data such as browser type, device type, pages visited, and referring pages, collected through standard web technologies to help us understand how the site is used.
This website is not intended to collect medical information. Protected health information you share with us as a patient is governed by our Notice of Privacy Practices under HIPAA, available at our office, which supplements this policy.
How we use your information
- To respond to your inquiries and appointment requests
- To schedule, confirm, and remind you about appointments
- To send you practice updates, health information, and event announcements you have requested or consented to receive
- To improve our website and services
- To comply with legal obligations
SMS / text messaging
By providing your mobile phone number and opting in, you consent to receive text messages from Family Health Chiropractic, PC related to appointment scheduling, appointment reminders, follow-ups, billing, and practice updates.
- Message frequency varies based on your appointments and interactions with our office.
- Message and data rates may apply.
- You can opt out at any time by replying STOP to any message. Reply HELP for assistance, or call us at (701) 258-7047.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be sold, rented, or shared with any third parties, excluding vendors and service providers acting solely on our behalf to deliver those messages (such as our messaging platform provider). All other categories in this policy exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Sharing of information
We do not sell your personal information. We share information only with:
- Service providers who help us operate our practice and website (for example, scheduling, messaging, and website hosting platforms), who are permitted to use it only to provide services to us
- Authorities when required by law
Data security & retention
We use reasonable administrative, technical, and physical safeguards to protect your information, and we retain it only as long as needed for the purposes described above or as required by law. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Your choices
- Opt out of text messages at any time by replying STOP.
- Unsubscribe from emails using the link in any email we send.
- Contact us to request access to, correction of, or deletion of your personal information, subject to legal record-keeping requirements.
Children's privacy
Our website is not directed to children under 13, and we do not knowingly collect personal information from children under 13 online. Information about minor patients is provided by a parent or legal guardian and handled under our Notice of Privacy Practices.
Changes to this policy
We may update this Privacy Policy from time to time. The effective date at the top of this page reflects the most recent revision. Continued use of the website after changes constitutes acceptance of the updated policy.
Contact us
Family Health Chiropractic, PC
117 East Century Ave, Bismarck, ND 58503
Phone: (701) 258-7047
Email: info@familyhealth.topcaredocs.com